Everyday style, made your own · Leonor’s Designs

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Payment Policy

Last Updated: October 25, 2026

At Leonor's Designs, we believe that purchasing women's clothing online should be simple, transparent, and secure.

Whether you are ordering a dress, a comfortable top, or another wardrobe essential, we aim to provide a straightforward checkout experience.

This Payment Policy explains our payment methods, transaction processing, billing information, refunds, and payment-related customer assistance.

1. Accepted Payment Methods

Leonor's Designs supports the payment methods actively displayed through our online checkout.

Depending on the payment provider and checkout configuration, available card and digital payment options may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Maestro

  • JCB

  • Diners Club

  • Apple Pay

  • Google Pay

  • Shop Pay

A payment method is available for an order only when it appears as a selectable option during checkout.

Not every payment method listed above is necessarily available for every purchase.

Available payment options may depend on the customer's device, card issuer, payment provider, and our active checkout settings.

2. Payment Currency

All product prices on https://leonorsdesigns.shop/ are displayed in United States Dollars (USD).

Your final order amount will be displayed during checkout before you confirm your purchase.

If your payment account uses another currency, your financial institution may apply its own conversion rates or transaction charges.

3. Secure Payment Processing

Protecting customer payment information is important to us.

Electronic transactions are processed through the payment services integrated with our Shopify checkout.

Depending on the provider, payment transactions may use:

  • Encrypted data transmission

  • Payment authorization systems

  • Identity and security verification

  • Fraud detection procedures

  • Transaction monitoring

Customers should never send complete card numbers, card security codes, or banking passwords through email or our website's contact form.

4. Payment Authorization

Electronic payments may require authorization from the customer's bank or payment provider.

A transaction may be declined because of:

  • Incorrect billing or card information

  • Insufficient funds

  • Card restrictions

  • Payment authorization failure

  • Unsuccessful security verification

  • Temporary payment provider issues

  • An unavailable payment method

If your payment does not go through, please verify the information entered or contact your financial institution.

5. Order Confirmation

After placing an order, you should receive an order confirmation email containing relevant purchase information.

Please review your order details carefully.

If you do not receive a confirmation email, check your spam or junk folder.

For further assistance, contact support@leonorsdesigns.shop.

6. Shipping Charges

Leonor's Designs offers free standard shipping on all orders within the United States.

There is no minimum purchase requirement.

Our standard delivery schedule is:

  • Order Processing: 1–3 business days

  • Shipping Transit: 4–7 business days

  • Total Estimated Delivery: 5–10 business days

  • Business Days: Monday–Saturday

  • Order Cutoff: 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)

For more information, read our Shipping Policy.

7. Applicable Sales Tax

Any applicable sales tax will be calculated and displayed during checkout in accordance with relevant requirements.

The full order amount will be shown before payment confirmation.

8. Payment Verification and Fraud Prevention

To help protect customers and our business, some transactions may be reviewed when unusual activity or potentially unauthorized payment behavior is detected.

We may contact the customer to confirm relevant order details.

If payment or order information cannot be verified, the order may be delayed or canceled.

Any payment collected for a canceled order will be handled in accordance with applicable payment and refund requirements.

9. Order Cancellations

Customers may request cancellation before an order has been dispatched.

Contact support@leonorsdesigns.shop promptly and include your order number.

If a cancellation is approved and payment has already been collected, the refund will be issued through the appropriate original payment method.

Once an order has shipped, customers may request a return under our published return policy.

10. Returns and Refunds

Leonor's Designs accepts return requests within 30 business days after delivery.

Exchanges are accepted, and we do not charge restocking fees.

For approved refunds:

  • Refund Processing: Within 10 business days after return inspection and approval

  • Refund Method: Original payment method

  • Refund Confirmation: Email notification

  • Business Days: Monday–Saturday

Your bank or payment provider may require additional time to display the refunded amount after we issue it.

For complete details, please read our Return & Refund Policy.

11. Payment Disputes and Billing Questions

If you notice an incorrect charge or have a billing concern, contact support@leonorsdesigns.shop.

Please include your order number and a description of the issue.

We will review the information available and work toward an appropriate resolution.

Customers may also contact their bank or payment provider regarding applicable dispute or chargeback procedures.

Nothing in this Payment Policy restricts rights available under applicable law.

12. Privacy and Payment Information

Customer information is handled according to our Privacy Policy.

Payment-related information may be used when necessary to:

  • Complete customer transactions

  • Verify payments

  • Process refunds

  • Investigate billing questions

  • Prevent fraudulent activity

  • Meet applicable legal and financial obligations

13. Contact Information

For payment questions, transaction concerns, order confirmations, or refund inquiries, please contact:

Store Name: Leonor's Designs

Website: https://leonorsdesigns.shop/

Email: support@leonorsdesigns.shop

Phone: +1 760-336-0526

Business Address: 541 Main St, El Centro, CA 92243, United States

Business Hours:

  • Monday–Friday: 12:30 PM–7:00 PM

  • Saturday: 12:00 PM–5:30 PM

  • Sunday: Closed

Time Zone: (GMT-08:00) Pacific Standard Time (Los Angeles)

Thank you for choosing Leonor's Designs. We appreciate your trust and look forward to helping you enjoy a smooth shopping experience.